Условия использования

Последнее обновление: 2026-11-01

Пока эти условия доступны только на английском языке.

These terms cover your use of Nihao Plan (nihaoplan.com), including your account, the custom travel guides we make and the AI assistant that comes with them. By creating an account or placing an order you accept these terms, our Privacy policy and our Refund policy. Questions: hello@nihaoplan.com.

1. What we provide

You tell us your cities, dates and preferences, and we produce a travel guide for China written for your trip, as a web page and a printable PDF. Guides are put together with the help of AI from our own database of places and from public sources. Each guide includes a number of follow-up questions to our AI assistant and a number of updates to the guide, as shown on the pricing page when you order.

We are not a travel agent. We don't sell flights, train tickets, hotel rooms, tours or insurance, and we are not part of any booking you make with another company, including through links in your guide. Those bookings are between you and that company, under its terms.

2. Your account

You need an account to order a guide. You must be old enough to enter into a contract where you live. Keep your sign-in details to yourself; you are responsible for what happens in your account. Give us an email address you can receive mail at, because that is where we send your guide and account messages.

3. Orders and payment

Prices are shown in US dollars before you pay and include everything we charge; your bank may add its own fees. Payments are handled by Stripe. We start making your guide as soon as payment goes through, which is why the Refund policy limits refunds to the cases it lists. Extra question packs are added to your guide straight away.

4. Please check important information

We work hard to keep guides accurate, but prices, opening hours, booking rules, transport, visa and entry rules and local regulations change, sometimes without notice. Information in your guide and from the assistant is for planning and reference. Confirm anything important (entry rules, how and when to book, opening days) with the official source before you travel or pay for anything.

Weather forecasts and notices we show come from public websites, carry the date we checked them, and can be wrong or out of date.

Nothing on Nihao Plan is legal, immigration, medical or financial advice. Decisions about your trip, your health and your safety are yours.

5. Using your guide

Your guide is for you and the people you travel with. You may print it, save it and share it with them. You may not sell it, publish it, or use it to offer a competing service. The design, templates, texts, maps and our database stay ours or our licensors'.

What you tell us (your trip details, notes and questions) stays yours. You allow us to use it to make, deliver and update your guide and to answer your questions, as described in the Privacy policy.

6. Fair use

Please don't misuse the service: no automated scraping, no attempts to get around payment or limits, no attacks on the site, and no content that is unlawful or abusive in your questions. We may suspend or close accounts that do this. If we close your account without a good reason, we will refund any guide we have not yet delivered.

7. Availability and changes

We aim to keep the site running and to deliver guides quickly, but we can't promise the service will always be available or error-free. We may improve or change features. If we change these terms in a way that matters, we will update the date above and, for significant changes, tell account holders by email. Orders already paid for are covered by the terms in force when you paid.

8. Liability

To the extent the law allows, Nihao Plan is not liable for indirect or consequential losses, or for losses caused by relying on information you should have confirmed (see section 4), by third-party bookings, or by events outside our control. Our total liability for an order is limited to the amount you paid for it.

Nothing in these terms limits rights you have under the consumer laws of your country, or our liability where the law does not allow it to be limited.

9. Contact

Write to hello@nihaoplan.com with your order code. If something went wrong, please contact us before opening a dispute with your bank; it is usually faster.